What if an email address for a contributor is not available?

The Self Service method may be used if an email address for an individual is not available, for example if a?contributor?is unwilling to share it with the production company, or if you have not requested an email address from a contributor (this may sometimes be the case with vulnerable contributors or with vox pops, for example). In such circumstances, you can print out a document containing a Production Key, within?Silvermouse, which you then can give to the contributor. The Production Key is unique to that production.

On receipt, the contributor can log on to the web address provided, enter the production key contained on the document and complete their?diversity information?themselves. They will still need to provide their email address, which you can reassure contributors will be encrypted and held securely.