PRIVACY POLICY UPDATE
We have updated our Privacy Policy and our Terms & Conditions. These changes reflect the increased transparency requirements of the EU General Data Protection Regulation (GDPR). Please read the updates so that you know how we collect, use and protect your personal data and how you can get access to the information we hold.
This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete it, update it, transfer it and/or provide you with access to it.
This Privacy Policy is intended to assist you in making informed decisions when using the Site and our products and services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Website Terms and Conditions and Cookie Policy.
Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties who collect it for their own purposes.
We collect and maintain personal information that you voluntarily submit to us during your use of the Site.
Events: Where you attend one of our events, we will use your name, email address, company name and telephone number to administer the event and record your attendance.
E-Learning Training: If you register to complete one of our e-learning training modules on diversity or any other topic, we will use your name, email address, company name and telephone number to provide you with the training.
Account registration and log in: If you register for an account with us, we will use your name and email address to process your registration. Once you are registered, we will process your email address and password to identify you when you log into secure areas of our Site. We will use your account information so that we can administer your account with us.
Who do we share your personal information with for this purpose?
We will share your personal information with the following categories of third parties as necessary when supplying our products and services:
• Credit card companies and other payment providers who assist us with the verification of card payments;]
• Event organisers who assist us in organising the event, such as BAFTA;
• PR agencies who may support us with generating awareness of our services or any of our events;
• Web management companies who assist us with the operation and maintenance of our Site, the administration of your account with us and the provision of access to secure areas and functionality on our Site.
Please note this list is non-exhaustive and there may be circumstances where we need to share personal information with other third parties in order to provide the products and services as effectively as we can.
What is our legal basis?
It is in our legitimate interest or a third party’s legitimate interest to use personal information in such a way to ensure that we provide the products and services you have requested in the most effective and efficient way that we can.
Our Site allows you to request information about our products and services. Our enquiry services are accessible by email. When making an enquiry, the enquirer’s name and contact information (email address, postal address and telephone number) may be requested, together with details of other personal information that is relevant to the enquiry. This information is used in order to enable us to manage and respond to your enquiries and requests.
You can also choose to tweet us or join our LinkedIn group, we may use your Twitter name or LinkedIn details to respond to you, but otherwise your use of those sites will be governed by the respective platform terms. Please see Third Party Links and Services below.
Who do we share your personal information with for this purpose?
We do not share your personal information for this purpose.
What is our legal basis?
It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best customer service we can to you.
We analyse your contact details with other personal information that we observe about you from your interactions with our Site and with our email communications to you.
Where you have given your consent (where lawfully required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access the Site, or from your mobile device. This includes the following:
• an IP address to monitor Site traffic and volume;
• a session ID to track usage statistics on our Site; and
• information regarding your personal or professional interests, demographics, experiences with our products and contact preferences.
Our web pages and emails contain cookies, web beacons or pixel tags (“Tags”). Tags allow us to track receipt of an email to you, count users who have visited a web page or opened an email and collect other types of aggregate information. Once you click on an email that contains a Tag, your contact information may subsequently be cross-referenced to the source email and the relevant Tag.
In some of our email messages, we use a “click-through URL” linked to certain websites administered by us or on our behalf. We may track click-through data to assist in determining interest in particular topics and measure the effectiveness of these communications.
Please see our Cookie Policy for further information.
This information is used to create insights about our visitors’ browsing habits on our Site. Where we have your consent to do so, we will also use your location data for customer insight and analysis purposes.
By using this information, we are able to measure the effectiveness of our content and how visitors use our Site and our products and services. This allows us to learn what pages of our Site are most attractive to our visitors, which parts of our Site are the most interesting and what kind of features and functionalities our visitors and clients like to see.
Who do we share your personal information with for these purposes?
We use third party service providers, such as Google, to assist us with insight analytics. Some of our third party providers are located in the USA and their use of your personal information is governed by the EU-U.S. Privacy Shield.
What is our legal basis?
Where your personal information is completely anonymised, we do not require a legal basis to use it as the information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details.
Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best products and services to you and our other Site visitors.
We will only use your location data for insight and analysis purposes where we have your consent to do so.
We carry out the following marketing activities using your personal information:
Who do we share your personal information with for these purposes?
We share your personal information with third party postal providers who assist us in delivering our postal marketing campaigns to you, including the post office.
What is our legal basis?
It is in our legitimate interest to use your personal information for postal marketing.
Who do we share your personal information with for these purposes?
We share your personal information with third party email marketing providers who assist us in delivering our email marketing campaigns to you.
Some of our third party providers are located in the USA and their use of your personal information is governed by the EU-U.S. Privacy Shield.
What is our legal basis?
We will only send you marketing communications by email where you have consented to receive such communications, or where we have a lawful right to do so.
We use your personal information for recruitment purposes, in particular, to assess your suitability for any of our positions which you may apply for, whether such application has been received by us online, by email or by hard copy and whether submitted directly by you or by a third party recruitment agency on your behalf.
We may process any personal information about you that you volunteer when you apply for a job with us. Such information may include your name and contact information (e.g. email address, postal address, telephone number), personal information concerning your education, qualifications and employment history and any other personal information which appears in your curriculum vitae or which is relevant to your potential recruitment.
As well as the other information referred to in this section, we will also collect information about your eligibility to work in the United Kingdom and information about any unspent criminal convictions you may have.
We also use your personal information for the purposes of reviewing our equal opportunity profile in accordance with applicable legislation. We do not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislation. All employment-related decisions are made entirely on merit.
Who do we share your personal information with for these purposes?
We do not share your personal information with external recruiters, or third party providers.
What is our legal basis?
Where we use your personal information in connection with recruitment, it will be in connection with us taking steps at your request to enter into a contract we may have with you or it is in our legitimate interest to use personal information in such a way to ensure that we can make the best recruitment decisions.
We will not process any special (or sensitive) categories of personal information or personal information relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent.
We use your personal information for the following business administration and legal compliance purposes:
• to comply with our legal obligations;
• to enforce our legal rights;
• to protect the rights of third parties; and
• in connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets.
Who do we share your personal information with for these purposes?
We will share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities.
We may also share personal information with other entities within our group of companies for these purposes.
What is our legal basis?
Where we use your personal information in connection with a business transition, to enforce our legal rights or to protect the rights of third parties, it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order.
We will not process any special (or sensitive) categories of personal information or personal information relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent.
If we have engaged you directly or the company you work for to provide us with services (e.g. you are a third party supplier providing us with a service such as IT support or PR services), we will collect your name, contact information and bank account details.
Who do we share your personal information with for this purpose?
We may share your information with a payment provider in order to pay your invoices or any of our financial or legal advisors.
What is our legal basis?
It is necessary for us to use your personal information to perform our obligations in accordance with any contract that we may have with you or it is in our legitimate interest to use your personal information in such a way to ensure that we have an effective working relationship.
Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.
We do not monitor, control or endorse the privacy practices of any third parties.
We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
This Privacy Policy applies solely to personal information collected by us through our Site and/or the supply of our products and services and does not apply to these third party websites and third party service providers.
We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:
• unauthorised access;
• improper use or disclosure;
• unauthorised modification; and
• unlawful destruction or accidental loss.
All our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above) who have access to and are associated with the processing of personal information are obliged to respect the confidentiality of the personal information of all users of our Site and our Services.